Frequently Asked Questions

What wire gauges are compatible with your connectors?

Our lever connectors support wire gauges from 12 AWG to 28 AWG. Always match the connector size to your wire gauge for a secure, reliable connection. Check the product label or listing for the specific AWG range before purchasing.

How do I use lever connectors?

1. Open the lever by lifting it up. 2. Strip about 10–12mm of insulation from the wire end. 3. Insert the stripped wire into the connector port. 4. Fully press the lever down. 5. Gently tug the wire to confirm it is secure.

What should be noted when connecting the wires?

  • Please make sure to disconnect the power supply.
  • Do not connect the neutral wire and the live wire into the same connector, to avoid the risk of circuit short-circuiting.

Do I need tools to use these connectors?

No, these are fully tool-free push-in lever wire connectors.

Why do the wires tend to loosen and come off after being connected?

First of all, make sure the wire is stripped to a length of 10 to 12mm, and straighten it out. Secondly, please make sure whether you lift the lever to a full 90 degrees before you insert the wire. Finally, make sure to fully depress the lever.

Can they be used in tight spaces?

Absolutely. The mini compact inline design is specifically made for confined or space-limited wiring environments.

Are these connectors reusable?

Yes, the lever design allows you to open, adjust, and reuse the connector multiple times without damaging the wire.

Have these connectors obtained UL certification? Are they safe for use in wire connections?

Yes, Our these lever wire connectors meet the standards of UL, CE, RoHS. so they are safe to apply in various wire connection when the volitage below 300V.

How long does shipping take?

Standard shipping typically takes 3–7 business days. Expedited options may be available at checkout. Orders are fulfilled via USPS, UPS, FedEx, DHL, or Amazon Fulfillment and tracking information will be emailed once your order ships.

What is your returns and warranty policy?

We accept returns within 30 days of delivery for unused items in original packaging. If a product arrives defective or damaged, contact us and we will make it right. Please reach out through our contact form to initiate a return or warranty claim.